Privacy Policy

Pop Smoke Supply operates this store and website to provide you with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using our services or otherwise communicate with us.

Information We Collect

• Contact details — name, address, billing/shipping address, phone number, email
• Financial information — payment card details, transaction information, payment confirmation
• Account information — username, password, security questions, preferences
• Transaction information — items viewed, added to cart, purchased, returned or cancelled
• Communications — information included in customer support inquiries
• Device information — browser, IP address, network connection, unique identifiers
• Usage information — how and when you interact with or navigate our services

Sources

• Directly from you when you create an account, visit our store, or contact us
• Automatically through cookies and similar technologies when you use our services
• From service providers who collect or process information on our behalf
• From partners or other third parties

How We Use It

• To process orders, payments, returns, and exchanges
• To create and manage your account and preferences
• To send order notifications and customer support communications
• To send marketing and promotional communications (you can opt out at any time)
• To detect and prevent fraud and maintain security
• To comply with applicable legal obligations

How We Share It

• With Shopify and vendors who perform services on our behalf (payment processing, shipping, IT, analytics)
• With business and marketing partners to provide advertising services
• When you direct or consent to disclosure (e.g. social media integrations)
• With affiliates or within our corporate group
• In connection with a business transaction, legal obligation, or to enforce our terms

Shopify Relationship

Our services are hosted by Shopify. Information you submit will be transmitted to and shared with Shopify as well as third parties to provide and improve our services. To learn more about how Shopify uses your personal information visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy or the Shopify Privacy Portal at https://privacy.shopify.com/en.

Third Party Links

Our services may include links to third-party websites. We are not responsible for the privacy or security of those sites. We recommend reviewing their privacy policies before providing any personal information.

Children's Data

Our services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority. If you believe a child has provided us with their information, please contact us and we will delete it.

Security & Retention

No security measures are perfect and we cannot guarantee complete security. We recommend avoiding unsecure channels when sharing sensitive information. We retain your personal information for as long as necessary to maintain your account, provide services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have the right to:

• Access personal information we hold about you
• Request deletion of your personal information
• Request correction of inaccurate information
• Receive a portable copy of your information
• Opt out of promotional emails at any time using the unsubscribe link

To exercise any of these rights contact us using the details below or visit the Shopify Privacy Portal at https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside the country you live in. Transfers outside the European Economic Area or the United Kingdom will rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Policy Changes

We may update this Privacy Policy from time to time. We will post the revised version on this website and update the effective date. We will provide notice as required by applicable law.

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, reach out to us: